Richtlinien zur Beschwerdenbearbeitung

For the employees and business partners of Qualiform Zrt.


In order to comply with the quality guidelines, environmental guidelines, health and safety guidelines and the code of conduct of Qualiform Zrt. to comply with and protect, the following rules for handling complaints apply:

I. Main principles of the Regulations:

  1. Anyone who finds a violation or contravention of the above guidelines can report it as an observer or victim.
  2. The for Qualiform Zrt. responsible persons regularly check compliance with the guidelines ex officio.
  3. In both cases, efforts should be made to ensure that the discrepancy found after the investigation is corrected so that the injury does not recur.

II. Ways to report a complaint:

1. Verbal:

In person or by phone during working hours in the HR office

Tel.: +36 37 385 466

2. By letter:

Qualiform Zrt. 3032 Apc, Vasút út 1. or email: Diese E-Mail-Adresse ist vor Spambots geschützt! Zur Anzeige muss JavaScript eingeschaltet sein!

III. Investigation of the complaint:

After receiving and submitting the complaint, the employee of the Human Resources Office forwards the petition to the President of Qualiform Zrt.

The chairman conducts the investigation on his own responsibility and presents the result as a separate item on the agenda of the regular board meeting.

The Board of Directors decides on the violation and, if necessary, on the proposed measures. The Human Rights Office will notify the complainant of the decision and any measures in writing no later than 30 days after the complaint has been submitted.

IV. Complaint review:

In the event of rejection or unsatisfactory action, the complainant can contact the President of the Qualiform Zrt directly. The President will send the complainant the result of the review in writing within 30 days. There is no way to appeal against this decision in the company.


These provisions were approved by the Board of Directors at its meeting on January 27, 2021 and 3/2021 (27.01.).

This ordinance comes into force on January 27, 2021.

Apc, January 27, 2021

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